We currently do not accept returns without cause and/or reason.
If a return is absolutely necessary and requested by either customer or Sol Intentions Co., please be aware that the customer is responsible for return shipping fees and a trackable shipping method is required. Store credit or refund will be processed once the item has been returned to and inspected for quality assurance by Sol Intentions Co.
Please remember that we are a small business operation with Soleil being the maker, packager, shipper, bookkeeper, social media manager, and all the things for SICo. While the time needed to prepare an order, package it, and have it sent for shipping varies, we aim for 24-48 hours from the time the order has been received.
Customs and Import Taxes
Terms of Purchase and Use Conditions
Purchaser (“You”) agree to use all purchased products safely, according to all directions and warnings provided by Sol Intentions Co., and according to any and all specifications and directions of manufacturer.
Sol Intentions Co. sells its merchandise only to individuals who can legally purchase and own such items in the particular jurisdiction where they reside. By ordering and purchasing merchandise from Sol Intentions Co., you represent that you are of legal age to purchase this merchandise and that this merchandise can be purchased and owned by you in your state, county, and/or city of residence.
FURTHERMORE, BY PURCHASING AND USING THIS PRODUCT, YOU SHALL AND DO HEREBY AGREE TO INDEMNIFY AND HOLD SOL INTENTIONS CO. FREE AND HARMLESS FROM ANY LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, FROM ANY THIRD-PARTY CLAIMS FOR DAMAGES AGAINST THEIR PROPERTY, AND FROM ANY LIABILITY WHATSOEVER ARISING OUT OF THE APPLICATION OR USE OF ANY PRODUCT. SOL INTENTIONS CO. SHALL NOT BE RESPONSIBLE FOR ANY DAMAGE THAT MAY OCCUR DUE TO MISUSE OF ITS PRODUCTS OR RELATED DIRECTLY OR INDIRECTLY WITH CANDLE BURNING.All products are sold as "final sale" and "as is" and therefore may not be returned or exchanged nor is the product eligible for price adjustment further than that of which customer has purchased the item at.